Community Health of South Florida is a nonprofit health care organization providing affordable quality primary and behavioral health care services to the residents of rapidly growing South Florida. CHI operates 11 state-of-the-art primary care centers and 31 school-based programs. All centers offer quality comprehensive primary and behavioral health care services. Our physicians are board certified or board eligible. Additionally, CHI is accredited by the Joint Commission and is accredited as a Level 3 Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA). CHI offers a “one-stop-shop” model where the organization and delivery of quality services are seamless, affordable, accessible and culturally sensitive.
Community Health of South Florida required a website overhaul and continuous SEO to showcase their services in a simple and easy way, making it easy for consumers to browse services, find their closest location and capitalize on the increase in mobile traffic they were receiving year over year.
We sat down with the Community Health of South Florida team to discuss the main objectives of their website. After thorough review, we created goals and strategies that included and overall website redesign, custom search database of providers, local SEO and a responsive design for mobile users to leverage on the go. With this in mind, we provided a refresh plan of action for their online platforms.
50% Increase in Web Traffic
20% Increase in Time on Site
15% Decrease in Bounce Rate
Increased in Form Completions